Escrow is the protection system OyunTicareti uses to protect both buyers and sellers.
How Does It Work?
- The buyer pays — the money is held in our escrow account
- The seller delivers the product
- The buyer confirms ("I received it, no problems")
- The money is released to the seller
Why Does It Matter?
- 🛡️ Buyer protection: If the product doesn’t arrive, the money is refunded
- 🛡️ Seller protection: After delivery, the buyer can’t claim "I didn’t receive it"
- ⚖️ The platform in the middle: Support acts as the referee in disputes
When Is the Money Released to the Seller?
- ✅ When the buyer confirms manually — instantly
- ⏰ Automatic confirmation: after 7 days (if the buyer takes no action)
- ⚡ For automatically delivered e-pins: instantly
Automatic Confirmation Period
For 7 days after delivery, the buyer can:
- ✅ Confirm
- 🚨 Open a dispute
- ⏸️ If they do nothing, it’s confirmed automatically after 7 days
In Case of a Dispute
If a dispute is opened within 7 days, the money stays in escrow. It goes to neither the buyer nor the seller until support makes a decision.
🛡️ Thanks to escrow, OyunTicareti offers the same level of trust as big platforms like eBay.
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