All your orders are listed on the My Account → My Orders page. You can see detailed information for each order.
Understanding Order Statuses
- Pending — The seller hasn’t confirmed yet (for manually delivered listings)
- Confirmed — The seller accepted the order and started preparing it
- Delivered — The product/account details have been sent to you
- Completed — You confirmed it and the seller received the payment
- Cancelled — The order was cancelled (before delivery)
- Dispute — The support team needed to step in
Getting Notifications
To never miss an order update:
- Browser Notifications — Allow them when you sign in to the site
- Email — Sent on every status change
- Mobile App — Get instant push notifications
Contacting the Seller
On the order details page you can send an instant message with the "Message Seller" button. Messages are real-time, powered by Reverb.
Questions and Comments
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